Make sure your browser is configured to accept cookies. For Internet Explorer, this setting can be found under the security area of 'Internet Options'. For Netscape, this setting can be found under the advanced area of 'Preferences'. For Firefox, this setting can be found on the Cookies tab in the Privacy area of 'Options'.

If your status recently changed (i.e. student to staff, student to faculty, etc.), check your MyUCLA roles. Click Role Manager to see a list of all your roles relating to UCLA. If the new role is missing, click the Check button. If the information still does not appear, please e-mail us.

You can click on the WebMail link at the top of MyUCLA or use the following link: webmail.ucla.edu. Either way, login to MyUCLA using your UCLA Logon ID and password (formerly BOL ID and password). Once inside MyUCLA, you may choose to store your e-mail password for fast access to your e-mail.

If you have signed up for orientation this summer, you will be instructed how to go about obtaining a UCLA e-mail account. However, if you have not signed up for orientation, or if you wish to begin using your UCLA e-mail account immediately, go to Bruin OnLine. For further help with that process, contact the Bruin Online Help Desk at (310) 267-4357 or consult@ucla.edu.

If you already have an account, and you've forgotten your password, please visit https://logon.ucla.edu to reset it online. You can also bring your photo ID to 124 Kerckhoff Hall to have it reset. For more information, please contact the Bruin OnLine Help Desk at (310) 267-4357 or consult@ucla.edu.

First, open the message which contains the attachment(s). Just above the body of the message, you will see a list of links near the word "Attachments". Simply click on the link you want and then you will be able to view or download the file.

You will need the addresses of the mail servers, which are as follows:
    Incoming mail (POP3): mail.ucla.edu
    Outgoing mail (SMTP): mail.ucla.edu
For specific instructions on configuring your e-mail client, please visit http://www.bol.ucla.edu/help/howto/.

The first part of your e-mail address (before @ucla.edu) is your UCLA Logon ID. You would have chosen your password at orientation. Unfortunately, we don’t have access to the logon ID or password you chose. You can visit https://logon.ucla.edu to verify your logon ID or reset your password. You can contact the Bruin Online Help Desk at (310) 267-4357 or consult@ucla.edu if you have any difficulty with that process.

To change personal information (e.g. e-mail address, mailing address), please log onto URSA Online.

The information on URSA is the most accurate. The database MyUCLA uses is updated by the Registrar but changes to your record may take 2-3 business days to show up on MyUCLA.